COVID-19 SAFETY PROTOCOLS

You can view our in-depth Covid-19 Safety plan here. Our key points are listed below under Lessons, Retail shopping, and the Surf Shack, respectively.

 

LESSONS

Before you arrive…

  • You can book a lesson online or over the phone. Please note the minimum age to participate is 6 years old for private lessons and 12 years for group lessons.

  • We encourage you to pay over the phone or online before you arrive.

  • You must fill out your waiver online before the day of your lesson. You will be provided the link via email or can find it here. Make sure to specify the correct date of your lesson.

  • Directions to the beach will be provided over the phone within an hour of your lesson - there is no need to come into the shop. You can also use the map below as a reference for our meeting points.

  • If you want to avoid our retail shop entirely, you can also purchase swag before your lesson and we will bring it to the beach. Just take a look at our online store! We will provide a promo code when you sign up online for all Surf Sister branded merchandise!

  • Please note that you are responsible for your own transportation to the beach. We cannot provide transportation under any circumstances.

During the lesson…

  • Get ready for a workout! Unfortunately we will no longer be able to assist you in putting on your wetsuit.

  • All our wetsuits have been cleaned with bleach and soap, and then rinsed.

  • Any customers displaying COVID symptoms will be turned away.

Additional considerations

  • First aid policies have been updated to be COVID safe, including chest-compression only CPR.

  • N95 masks are included in our first aid kits and protocols.

Credit for original map: Tourism Tofino. Additional comments done by Surf Sister.

Credit for original map: Tourism Tofino. Additional comments done by Surf Sister.

RETAIL STORE

  • We are welcoming customers into our retail store! Feel free to stop by and shop anytime We are following the guidelines laid out by the Retail Council of Canada. You can view the guidelines here.

  • Hand sanitizer will be provided at the store entrance and must be used before entering.

  • Customers are encouraged to only touch and try on items they intend on buying. Please note that you use the changing rooms and try on items at your own risk.

  • We accept but discourage cash.

PACIFIC SANDS RENTALS

  • For Pacific Sands guests only.

  • We are also following the guidelines laid out by the Retail Council of Canada at our Surf Shack at Pacific Sands. You can view the guidelines here.

  • Fill out your rental form in advance online.

  • We encourage bringing a card that can be tapped and discourage cash. A credit card number is required for all rentals.

  • Guests are required to use their rooms to change.

  • Your rental gear will be provided in a tote, which must be returned along with your rental gear.

  • Please rinse your rental gear and turn the wetsuits inside out before returning.

  • Our gear is washed with bleach and soap.